By using our website, you agree to the following terms:

1. General

• All products are subject to availability
• We reserve the right to update prices at any time
• We may refuse or cancel orders if necessary

2. Orders & Payments

• Orders are confirmed only after successful payment
• We use secure third-party payment systems
• Please ensure all information provided is accurate

3. Shipping & Delivery

• Delivery times may vary depending on location
• We are not responsible for delays caused by courier services
• Customers must provide correct shipping details

Refund & Return Policy

4. Returns

We accept returns under the following conditions:

• Item must be unused and in original packaging
• Return request must be made within 3–7 days of delivery
• Proof of purchase is required

5. Non-Returnable Items

• Used or damaged products (not due to our fault)
• Personal care items (for hygiene reasons)
• Discounted or clearance items

6. Refunds

• Once we receive and inspect the returned item, we will notify you
• Approved refunds will be processed within 5–10 business days
• Refund will be issued via the original payment method

7. Damaged or Wrong Products

If you receive a damaged or incorrect item:

• Contact us within 48 hours
• Provide photos as proof
• We will offer a replacement or full refund

8. Cancellation Policy

• Orders can be canceled before shipping
• Once shipped, orders cannot be canceled

9. Contact Us

For any issues, contact:
📧 prettypinksshop@gmail.com